Thursday, November 06, 2008

UPS really sucks

Called UPS again this morning, they're coming out to pick up the package that the dropped off in front of my door which does not belong to me! For my package, they said they can't trace it but Victoria's Secret has to call UPS to get a trace done. Damn you, UPS!

The UPS guy came over to pick up the box that belong to Sherri (she lives next block down). We asked for our package and the guy said he has no clue but he know who delivered these packages yesterday at 3PM. He didn't tell us who it was but kept smiling...I bet it's him. Asshole!

So I called VS customer service and explained the situation to them. They placed a new order for me for the same stuff and will investigate the lost package with UPS. I forgot to ask which carrier they're going to be using this time...

UPS SUCKS

I ordered Victoria Secret's sweaters and underwear a couple of days ago and they're shipped FAST! Today, I tracked my package (UPS) and it showed as "DELIVERED LEFT AT FRONT PORCH" 3:30PM ... Mkay ... but instead of my VS box, I've got a "DRUGSTORE.COM" box with somebody else name and address on it instead. And whoever received my package, has not yet drop it off in front of my door yet. Maybe they're busy? Maybe they came home late? Maybe...I don't know.

This box should have been shipped to the next street neighbor not dropped in front of my door! My roommate brought it in and I didn't see it until late tonight. And where is my package? Did the USP guys dropped off my package in front of that person's door? Package swab game?

I called the UPS customer service number but was putting on hold for a long time, so I dropped the call. I tried to report "LOST PACKAGE" on their website, they said my package can't be reported lost at this time (WTF? WHY?)

Tomorrow, I am going to try to find a time to call them again. I will also drop off this Drugstore.com package to the person who ordered it.